It repeats
At least weekly, usually more often. A workflow that happens four times a year is rarely worth the investment.
Between website, CRM, accounting and online shop there are handovers that someone does by hand today. We connect the systems through their interfaces and let the workflows between them run on their own. No new software, no system switch.
Business process automation means letting software, not people, carry out recurring steps between your existing systems. A workflow is described once, given conditions and exceptions, and then runs the same way every time it is triggered.
The term is often confused with two neighbors. Robotic process automation imitates clicks in user interfaces and is used where a system has no interface. Process digitization turns a paper process into a digital form without automating it. Business automation works through interfaces (APIs). It is more stable than RPA and goes further than digitization alone.
For an SME, that means: between website, CRM, accounting, time tracking and shop there are handovers. Every one of these handovers is a candidate for workflow automation.
Four traits make a workflow a candidate. The more of them apply, the clearer the case. If none applies, we tell you before you pay for anything.
At least weekly, usually more often. A workflow that happens four times a year is rarely worth the investment.
If you can explain when what happens, it can be built. Where a person has to judge anew every time, it can’t.
The manual work you can get rid of happens exactly at the handovers between two programs.
A forgotten invoice, a customer created twice, an order that never became a sales order. Automation removes that source of errors.
Four areas where Swiss SMEs regularly have the most manual work.
An inquiry turns into a contact, a prepared quote and, after acceptance, an order. Without anyone typing the same details three times.
Logged hours become invoice items, recurring invoices run without anyone touching them, and incoming payments are matched to the document.
Contacts, items and prices stay in sync in both directions, with a clearly defined leading system per field. Duplicates are detected before anything is written.
Figures from several sources land in a finished report on the due date, instead of someone copying spreadsheets together at the start of the month.
We work with what you already have. The requirement is an interface. With Swiss business software, that is now the rule.
The most common request from Swiss SMEs. Contacts, quotes, orders, invoices, projects and time tracking can be reached through the API. Limits and approach are on its own page.
Logged hours flow into invoicing, assigned to customer, order and rate. Unbilled hours become visible before the month closes.
HubSpot, Pipedrive, Mailchimp and similar systems through their official interfaces. Also as a destination for leads from a chatbot.
Shopify and WooCommerce. Orders become sales orders, stock stays in sync, and invoices are created with the correct Swiss QR reference.
Inquiries land where they belong instead of in an inbox. With a confirmation to the sender and a task for the person in charge.
Then we check its interface in the initial call. It costs nothing, and we tell you honestly if it isn’t technically possible.
Four steps. After each one you have something in hand, even if you don’t continue.
We sit down with you and the people who run the workflow every day. We record what happens today, where data is moved by hand and where errors occur. Then we check technically which steps can be reached through the existing interfaces.
Result: a prioritized list with effort and expected benefit per automation. The list is yours, even if you don’t continue with us.
We build the workflow against test data first, then run it in parallel with your current manual work. Only when the results match across several runs do we switch over.
We deliberately provoke failures along the way, so you know what happens when a system doesn’t respond.
You get a description of every workflow: what triggers it, which data it touches, which conditions apply, what happens on failure and who gets notified.
It is written so that another provider can work with it. That is intentional.
Automations break when an interface changes. We monitor the workflows, report incidents proactively and adapt when a provider changes its interface.
New requirements are added as small extensions, without turning into a new project every time.
Zapier and Make are good for getting started. If your workflow has two steps, they are the right choice, and we will tell you so. For serious use, two points speak against them.
Billing. Both count runs. A workflow that fires a hundred times a day quickly becomes a subscription line item, even though the computing power costs almost nothing.
Location. With both, your business data runs through the provider’s infrastructure, usually outside Switzerland. n8n can be self-hosted. We run it on Swiss servers, and the workflow logic belongs to you. It exists as a file you can take with you.
If you already work with Zapier and it works, we won’t rebuild it just to have something to build.
| Criterion | Zapier | Make | n8n |
|---|---|---|---|
| Billing | per run | per operation | per instance |
| Data location | Provider | Provider | your choice, Switzerland with us |
| Complex logic | limited | good | unrestricted, including custom code |
| Portability | tied to the account | tied to the account | workflow exportable as a file |
| Makes sense from | 1 to 2 steps | medium workflows | conditions and error handling |
Enter how often a workflow happens at your company and how long it takes. The numbers come from you, we just add them up. None of it leaves your browser unless you request a report.
That is about 0 working days per year freed up for other work. Estimates, not a quote.
Your report is on its way (in German). Check your inbox, and if nothing arrives, your spam folder too. We will get in touch within the next few working days.
Our own order and invoice processing runs on the same tools we offer you. We know where interfaces act up, because we got stuck there ourselves.
At SEOX, Enzo, our data architect, is responsible for bexio integrations.
Three building blocks, each available on its own. We only name the price once we know what it’s about. Anything else would be a guess.
How you get to a price:
Operation is cancellable monthly. With a 12-month term you get a 5% discount.
Business automation connects systems through their interfaces. Robotic process automation controls the user interface instead and repeats the clicks a person would make. RPA is the fallback for software without an interface and breaks as soon as the interface changes. If an interface exists, going through it is the more durable choice.
It depends on repetition, not headcount. If one person spends ten hours a month typing data from one system into another, the case is usually clear. Work it out with your own numbers: the calculator on this page does exactly that.
No. We work with the systems you already use. Switching systems is a project of its own with its own risks, and it doesn’t solve the handover problem, it just moves it. If one of your systems has no usable interface, we tell you in the initial call.
Every workflow has a defined failure path. If a system doesn’t respond, the run is retried and then marked as open instead of failing silently. You get a notification, and the case stays editable. With the operations package we monitor this actively and get in touch before you notice.
Yes. The workflow logic exists in n8n as an exportable file, and the documentation describes each workflow in detail. If you want to switch providers, you take both with you. We don’t build in dependencies to use as leverage later.
On servers in Switzerland. We run n8n ourselves instead of putting a US service in between. Which data a workflow touches and how long anything is cached is set out in the documentation for each workflow.
30 minutes, free. You describe a workflow someone does by hand today. We tell you whether it can be automated through the existing interfaces and whether it pays off for you. You can work with us in English.